Service Cloud Quick Start aidem
Package price – £1500 (+ VAT)
Whether you’re considering salesforce as a future investment for your business. Or you’ve already decided to take the plunge and you want to quickly start seeing a return on your investment. Nadcoms have a Quick Start Enablement Pack designed to get Salesforce configured for your Sales, Marketing or Service team’s specific needs.
This is designed as an enablement package and should be considered as the foundations for future phases of development; a first step on the journey towards full salesforce empowerment. We have supreme confidence in our capabilities and it is our aim is to build an ongoing relationship with you. The Quick Start Enablement Pack gives you the opportunity to sample what we have to offer before fully committing to a longer-term program.
2-hour online requirements gathering session.
Systems configured (as defined in pack details) in one working week.
Installation of Nadcoms’ report and dashboard package.
Pre-defined data capture templates.
Data migration of Lead, Account, Contact and Opportunity data.
Install Outlook for salesforce.
Ongoing support with remaining hours1.
Full access to subject matter experts and decision makers in business.
Completion of Situation Analysis questionnaire.
Clean data provided on Nadcoms’ data templates
Purchased/Purchasing Enterprise licenses (or professional if no record types required)
Service Cloud Launch
2 x custom Roles and Profiles
For each object, up to:
– 2 x Record types (enterprise/unlimited only)
– 10 x Custom fields
– 2 x Page layouts
– 2 x Sharing rules
– 2 x workflow rules and actions (enterprise/unlimited only)
Data migration from predefined templates
Nadcoms’ Service Cloud reports and dashboard package
Set up service console
Out of Scope
A quick start is exactly that… quick. And due to this, we have to be very clear of what is in and out of scope of the package. If it is not mentioned above, then it is not part of the enablement pack. Worry not though… Additional items can be added from the list below2. These will be managed under an addition Statement of Work. For further details, please contact us.
End user training
Installation of AppExchange packages
Custom Apex code
Automatic assignment rules
Customer and Partner Communities
To discuss the additional items, please contact your Nadcom’s Business Manager on 0161 814 1248 1 Support hours to be used within 30 days of go-live. 2 Items may not be swapped with other items in the enablement pack.
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